FAQ

IT Orientation
Please find below the IT Orientation and Keeper Basics video presented during onboarding. https://www.youtube.com/watch?v=gdZ06i76bVs https://www.yo...
Mon, 6 Jun, 2022 at 9:02 AM
Resetting your computer password
For video assistance, please see the link below: https://youtu.be/gdZ06i76bVs?t=40 1. Login to your computer with your current password. Be sure you ar...
Fri, 11 Feb, 2022 at 10:01 AM
Resetting Your Office Password
For video assistance, please see the link below https://youtu.be/gdZ06i76bVs?t=125 1. Open an internet browser such as Google™ Chrome, Mozilla™ Firefox...
Fri, 11 Feb, 2022 at 10:12 AM
Microsoft Teams
Attached to this solution, please find a .pdf file with instructions regarding Microsoft Teams.
Mon, 23 Mar, 2020 at 1:55 PM
How To Use The Hyland's VPN
**Video coming soon!** 1. Login to your computer 2. At the bottom right hand corner of your screen, there is an internet icon. If you are on wifi, i...
Fri, 11 Feb, 2022 at 10:07 AM
How To Create And Use An Adobe Digital Signature
Provided in the attached file is a powerpoint presentation. The powerpoint presentation should be viewed first, as well as used on the Digital Signature Tra...
Fri, 11 Feb, 2022 at 10:09 AM
Hyland's Zoom Wallpapers
Hi Everyone!  Interested in taking your video conference meetings to the next level?  Try a Hyland's virtual background for your next meeting!  Down...
Fri, 10 Jun, 2022 at 9:20 AM
Updating Microsoft Teams and Zoom
The following links provide a step by step video on how to update each of these softwares. In most cases, they update automatically, but users are encourage...
Tue, 5 May, 2020 at 11:42 AM
Accessing Outlook Online
In order to access your Hyland's email through a browser, complete the following steps: 1. Open up a browser of your choice, such as Microsoft Edge/...
Mon, 21 Mar, 2022 at 11:26 AM
New Canon Printers
1. Do I have to use my badge? -Nope! This is optional and only for secure print and scan. However, we do encourage it - queueing up several print jobs back...
Tue, 23 Aug, 2022 at 1:14 PM